Parts and Remote Service with defective media retention offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We'll ship replacement parts the next business day to your specified location - before you even return the defective parts to HP.
No need to stock parts: Expedite access to replacement parts with Advance exchange.
Access to expert Technical help: Your service technicians can rely on experienced HP service technicians for remote problem diagnosis and support.
Shipping included: Shipping charges are included for standard delivery, and additional options are available for predetermined time-and-place delivery.
Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will provide a replacement disk and let you keep the old one.