Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Service Main Type
Service Sub Type
Parts & Labor
Software support includes maintenance, minor and major updates for your licensed feature set
Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required during the standard work week
Note: Domestic resellers purchasing for International locations will be subject to an additional fee.