Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Product Type
Service
Service Information
Service Main Type
Maintenance
Service Sub Type
Physical
Service Characteristic
Parts
Service Description
24x7x2 Hour
Service Details
Software support includes maintenance, minor and major updates for your licensed feature set
Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee