When you have your own technical conferencing experts available to cover your conferencing usage, Premier can provide access to additional technical support when necessary and advance exchange parts replacement to maximize system uptime and usage. Your team can expand their expertise with access to eSupport-Polycom's extensive KnowledgeBase. Premier also offers investment protection through software updates and upgrades throughout the life of your support contract.

• Unlimited Technical Telephone Support Monday to Friday, or in accordance with your agreement, excluding national and local holidays observed by Polycom
• Online Support provides access to Polycom's extensive technical KnowledgeBase, including technical tips, search and query functions, access to software downloads, an RMA resource page, software activation assistance, frequently asked questions (FAQs) and many other features

• Phone Support
• Software Update
• Software Upgrade
• Parts Replacement
• Web Knowledge Base Access
• New Releases Update

Polycom SoundStation