Poly Premier - Extended Service - 5 Year - Service

Part No. 4870-00304-560

by Poly

Poly Premier - Extended Service - 5 Year - Service

Technical - Parts - Electronic and Physical

Part No. 4870-00304-560

by Poly

$160.99
General Information
ManufacturerPoly
Manufacturer Part Number4870-00304-560
Brand NamePoly
Service NamePremier - Extended Service
Marketing Information

When you have your own technical conferencing experts available to cover your conferencing usage, Premier can provide access to additional technical support when necessary and advance exchange parts replacement to maximize system uptime and usage. Your team can expand their expertise with access to eSupport-Polycom's extensive KnowledgeBase. Premier also offers investment protection through software updates and upgrades throughout the life of your support contract.

Product TypeService
Service Information
Service Main TypeTechnical
Service Sub TypeElectronic and Physical
Service CharacteristicParts
Service Details
  • Unlimited Technical Telephone Support Monday to Friday, or in accordance with your agreement, excluding national and local holidays observed by Polycom
  • Online Support provides access to Polycom's extensive technical KnowledgeBase, including technical tips, search and query functions, access to software downloads, an RMA resource page, software activation assistance, frequently asked questions (FAQs) and many other features
Provided Support
  • Phone Support
  • Software Update
  • Software Upgrade
  • Parts Replacement
  • Web Knowledge Base Access
  • New Releases Update
Service Response TimeNext Business Day - Parts Replacement
Service Duration5 Year
Product Supported

Polycom SoundStation