Promise ServicePlus - Upgrade - Warranty

Part No. VTXSVCPS7CXG

by Promise Technology

Promise ServicePlus - Upgrade - Warranty

On-site - Maintenance - Parts & Labor - Physical

Part No. VTXSVCPS7CXG

by Promise Technology

$3504.99
General Information
ManufacturerPromise Technology
Manufacturer Part NumberVTXSVCPS7CXG
Brand NamePromise
Service NameServicePlus - Upgrade
Marketing Information

The PROMISE ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period. The PROMISE ServicePlus plan is available for both fully configured systems sold through Apple authorized channels as well as Windows and Linux qualified systems sold through PROMISE authorized channels.

The PROMISE ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with PROMISE's 3-year standard Limited Warranty on the hardware and our 24x7 Technical Support help line, this Plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypePhysical
Service CharacteristicParts & Labor
Service Details
  • Professional Services daily rate
  • Per day service provides installation and maintenance by trained PROMISE technicians for a single day during business hours (8am - 5pm)
  • 2-day minimum required
  • Ex10 and Ex30 1-day minimum
Provided Support
  • Parts Replacement
  • Installation
  • Phone Support
Service LocationOn-site
Product Supported

Promise VTrak Systems:

  • E310F
  • E310FD
  • E310fS
  • E310S
  • E310SD
  • E310SS
  • E330FD
  • E330fS
  • E610F
  • E610fD
  • E610fS
  • E610S
  • E610SD
  • E610SS
  • E630FD
  • E630FS
  • E830FD
  • E830FS