HPE Proactive Care - Extended Warranty - 5 Year - Warranty

Part No. HH7U1E

by Hewlett Packard Enterprise

This Product is currently not in offering

HPE Proactive Care - Extended Warranty - 5 Year - Warranty

Part No. HH7U1E

by Hewlett Packard Enterprise

This Product is currently not in offering

General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHH7U1E
Brand NameHPE
Service NameProactive Care - Extended Warranty
Marketing Information

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

HPE Technical Account Manager (TAM)

Firmware and Software Version Report and Recommendations

Enhanced call handling

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description24x7xNext Business Day
Provided Support
  • Phone Support
  • Parts Replacement
  • Technical Account Manager
  • Repair
  • Remote Diagnosis
  • Web Knowledge Base Access
  • New Releases Update
Service Response TimeNext Business Day - Hardware Support
Service LocationOn-site
Service Duration5 Year
Service CharacteristicParts & Labor