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HP Care Pack Active Care Service - Extended Warranty - 5 Year - Warranty

Part No. U18J4E

by HP Inc.

$418.99

In Stock Availability

  • All Locations: (9999+)
  • Calgary, AB (9999+)
  • Chicago, IL (9999+)
  • Guelph, ON (9999+)
  • Halifax, NS (9999+)
  • Markham, ON (9999+)
  • Mississauga, ON (9999+)
  • Richmond (Blundell), BC (9999+)
  • Richmond, BC (9999+)

HP Care Pack Active Care Service - Extended Warranty - 5 Year - Warranty

9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor

Part No. U18J4E

by HP Inc.

$418.99

In Stock Availability

  • All Locations: (9999+)
  • Calgary, AB (9999+)
  • Chicago, IL (9999+)
  • Guelph, ON (9999+)
  • Halifax, NS (9999+)
  • Markham, ON (9999+)
  • Mississauga, ON (9999+)
  • Richmond (Blundell), BC (9999+)
  • Richmond, BC (9999+)

General Information
ManufacturerHP Inc.
Manufacturer Part NumberU18J4E
Brand NameHP
Service NameCare Pack Active Care Service - Extended Warranty
Marketing Information

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Provided Support
  • Parts Replacement
  • Repair
  • Phone Support
  • Remote Technical Support
Service Response TimeNext Business Day - Parts and Labor
Service LocationOn-site
Service Duration5 Year
Product SupportedHP ProBook 6xx Series 3/3/0 Warranty
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