HP Care Pack With Accidental Damage Protection/Defective Media Retention - 4 Year - Warranty

Part No. U48U9E

by HP Inc.

HP Care Pack With Accidental Damage Protection/Defective Media Retention - 4 Year - Warranty

On-site - Maintenance - Labor

Part No. U48U9E

by HP Inc.

$1253.99
General Information
ManufacturerHP Inc.
Manufacturer Part NumberU48U9E
Brand NameHP
Service NameCare Pack With Accidental Damage Protection/Defective Media Retention
Marketing Information

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Solution Support with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work. ADP and DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.

Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
Defective Media Retention
Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service CharacteristicLabor
Provided Support
  • Repair
  • Accidental Damage Protection
  • Defective Media Retention
  • Phone Support
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration4 Year
Product Supported
  • HP Elitebook 1xxx
  • HP Elite Folio 13.5 2-in-1
  • HP Elite Dragonfly
  • HP Elite x2/x2 10xx Tablet
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