Fortinet FortiCare Elite - Extended Service (Renewal/Upgrade) - 3 Year - Service

Part No. FC-10-F3K2F-204-02-36

by Fortinet, Inc

$23138.99

Fortinet FortiCare Elite - Extended Service (Renewal/Upgrade) - 3 Year - Service

Service Depot - Exchange

Part No. FC-10-F3K2F-204-02-36

by Fortinet, Inc

$23138.99
General Information
ManufacturerFortinet, Inc
Manufacturer Part NumberFC10F3K2F2040236
Brand NameFortinet
Service NameFortiCare Elite - Extended Service (Renewal/Upgrade)
Marketing Information

FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

Product TypeService
Service Information
Service Main TypeExchange
Provided Support
  • Firmware Updates
  • New Releases Update
  • Phone Support
  • Replacement
  • Return Merchandise Agreement (RMA)
  • Web Knowledge Base Access
  • Web Support
Service Response Time4 Hour - Advance Hardware Replacement
Service LocationService Depot
Service Duration3 Year
Product SupportedFortinet FortiGate 3200F
Upgrade fromFortiCare Premium