Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 3 Year - Service

Part No. FC-10-AD2BF-247-02-36

by Fortinet, Inc

$48406.99

Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 3 Year - Service

24 x 7 - Service Depot - Exchange - Parts

Part No. FC-10-AD2BF-247-02-36

by Fortinet, Inc

$48406.99
General Information
ManufacturerFortinet, Inc
Manufacturer Part NumberFC10AD2BF2470236
Brand NameFortinet
Service NameFortiCare Comprehensive Support - Extended Service (Renewal)
Marketing Information

FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.

Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.

Product TypeService
Service Information
Service Main TypeExchange
Service CharacteristicParts
Service Description24x7
Provided Support
  • Email Support
  • New Releases Update
  • Parts Replacement
  • Phone Support
  • Web Knowledge Base Access
  • Web Support
Service Response TimeNext Business Day - Advance Parts Replacement
Service LocationService Depot
Service Duration3 Year
Product SupportedFortinet FortiADC 2200F