Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 5 Year - Service

Part No. FC-10-002KE-210-02-60

by Fortinet, Inc

Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 5 Year - Service

24 x 7 x Next Day - Service Depot - Exchange - Parts

Part No. FC-10-002KE-210-02-60

by Fortinet, Inc

$7196.99
General Information
ManufacturerFortinet, Inc
Manufacturer Part NumberFC10002KE2100260
Brand NameFortinet
Service NameFortiCare Premium RMA - Extended Service (Renewal)
Marketing Information

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

Product TypeService
Service Information
Service Main TypeExchange
Service CharacteristicParts
Service Description24x7xNext Day
Provided Support
  • Email Support
  • Firmware Updates
  • New Releases Update
  • Parts Replacement
  • Phone Support
  • Return Merchandise Agreement (RMA)
  • Web Knowledge Base Access
  • Web Support
Service Response TimeNext Day - Advance Parts Replacement
Service LocationService Depot
Service Duration5 Year