HP Care Pack Priority Access Plus Service - 2 Year - Warranty

Part No. U80LZE

by HP Inc.

HP Care Pack Priority Access Plus Service - 2 Year - Warranty

9 x 5 x Next Available Agent - Technical

Part No. U80LZE

by HP Inc.

$71.99
General Information
ManufacturerHP Inc.
Manufacturer Part NumberU80LZE
Brand NameHP
Service NameCare Pack Priority Access Plus Service
Marketing Information

HP Priority Access Plus Service provides all features of HP Priority Access Service - such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.

FEATURES

Technical support design for IT

Global experience

Direct access to highly skilled remote support agents

Online case management tools

Assigned support contact

BENEFITS

Support where and when you need it

Plus #1: An assigned customer support expert to manage your service requirements.

The power of insight

Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.

Take things up a level

Plus #3: A dedicated escalation path that's customized to the needs of your organization.

Product TypeWarranty
Service Information
Service Main TypeTechnical
Service Description9x5xNext Available Agent
Provided Support
  • Phone Support
  • Remote Diagnosis
Service Response TimeNext Available Agent - Phone Support
Service Duration2 Year
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