HP Care Pack w/Predictive Detection Alerts/Preferred Access/DMR - Post Warranty - 2 Year - Warranty
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| Manufacturer | HP Inc. |
| Manufacturer Part Number | UU7U8PE |
| Brand Name | HP |
| Service Name | Care Pack w/Predictive Detection Alerts/Preferred Access/DMR - Post Warranty |
| Marketing Information | Avoid disruption with our fastest support, including AI-powered, predictive issue alerts, preferred access to expert remote support and onsite repair. Mitigate downtime with our fastest response time Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity. Quickly resolve device issues for users Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience. Preferred access to parts and HP service experts Fast pass to support. Request a support expert call you back during regular business hours, engage in after-hours chat, as well as benefit from parts, queue and field service prioritization. |
| Product Type | Warranty |
| Service Main Type | Maintenance |
| Service Characteristic | Parts & Labor |
| Provided Support |
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| Service Response Time | Next Business Day - repair |
| Service Location | On-site |
| Service Duration | 2 Year |
| Product Supported | Laptops and Hybrids:
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