Infrastructure Management Services

Right IT infrastructure is important but unless it is managed efficiently and properly enough, it won't get you far. Make it 24/7 non-stop operational with our ITIL backed services.

No business or organization can function today with out Information Technology. Therefore IT infrastructure availability, reliability and performance matter. If the up-keep is missing, it can easily translate to fiscal losses. An effective IT Infrastructure Management involves the management of both technical and operational components - including hardware, software, policies, processes, data, facilities and equipment. All of this must be up to industry's management standards.

CareTek-IMS can help you manage your complex IT infrastructure

We source the right skills alongside resources; implement processes to reliably manage and secure your IT Infrastructure, yielding high performance and availability. We offer a flexible model allowing you to outsource as much of your IT infrastructure management services as you desire. Every plan is tailored to customers' needs and will make sense to you.

On-boarding starts with an analysis of your requirement and portfolio. We then study the business processes and induct CareTek-IMS processes. The whole process is iterative and constantly aligns to increase customer satisfaction and bring cost benefits to you.

Key highlights of CareTek-IMS:

  • Facility Management
  • Server and storage management
  • Network management
  • Data-center management
  • Professional services
  • IT service desk
  • Security Audits
  • Data Recovery