CareTek Infrastructure Management Services

Run IT infrastructure 24/7 non-stop with our ITIL backed services

Information technology is an essential part of all businesses. IT infrastructure availability, reliability and performance are therefore, fundamental to business success. Not only is the right IT infrastructure important but also its efficient management. IT must also count towards your fiscal probity. The challenges are manifold:

- Need to right-locate the IT infrastructure management

- The infrastructure management services must meet your desired availability, reliability and security standards.

- Derive the optimal performance from your IT infrastructure

The team must have the right infrastructure domain skills and the attitude to serve.

CareTek-IMS can help you manage your complex IT infrastructure by providing the right skills and processes to reliably deliver availability and performance of your secure infrastructure. We offer you a very flexible model to help you manage offshore as much of your IT infrastructure management services as you desire. We will customize the offering that makes the best sense to you.

Our approach starts with an understanding of your requirement and portfolio analysis. We then study the inter-operability of your processes and CareTek-IMS processes, and constantly strive to improve efficiency and productivity, increase customer satisfaction and bring cost benefits to you.

CareTek-IMS right-sizes the team with the right skills and experience to bring to you the best support services to your mission critical IT infrastructure.

  • Facility Management
  • Server and storage management
  • Network management
  • Datacenter management
  • Professional services
  • IT service desk
  • Security Audits
  • Data Recovery